As well as giving you the function to create and distribute campaigns to your patients, target also automatically generates and sends out reminders to your patients for upcoming appointments.
Once they have received a reminder, target also gives a patient the ability to cancel upcoming appointments by responding accordingly to the SMS.
These reminders get sent to patients approximately 24 hours before their appointment, giving them the opportunity to confirm if they will be able to attend.
If patients respond with an abnormal response, you will be able to find these in the 'automation' section at the top of the app.
These responses will have to be handled manually, but target does provide a toggle button so you can keep track of where you're up to.